Privacy Policy

Crestline Voyages respects your privacy. This policy explains what we collect when you use this website or enquire about a holiday, and what we do with it.

What we collect

• Contact details you give us, such as name, email and phone number
• Trip details, such as travel dates, party size, budget and preferences
• Which page or campaign your enquiry came from
• Anonymous usage analytics, only if you accept cookies

How we use it

We use your information to answer your enquiry, prepare a quote, operate your holiday and, where you have opted in, send occasional trip ideas. We do not sell your data to anyone.

Sharing

We share only what is necessary with the hotels, houseboats and transport partners involved in your trip, and with the secure platforms that host our website and customer records.

Retention

Enquiry records are kept for as long as needed to support your travel and meet accounting obligations, then deleted.

Your rights

You can ask for a copy of your data, request corrections, withdraw consent, or ask us to delete your records. Write to crestlinevoyages@gmail.com and we will respond within 30 days.

Cookies

We use Google Analytics and the Meta Pixel (run by Meta Platforms) to measure visits and our advertising. The Meta Pixel shares with Meta the pages you view and when you send an enquiry or tap Call or WhatsApp, along with your browser and device details. Visitors in the EU, EEA, UK and Switzerland are only tracked after accepting the cookie banner; elsewhere this runs by default. You can accept or decline at any time using Cookie settings in the footer, and declining does not affect how the site works.